This lesson provides guidance on additional questions for the client. You can ask these questions during the interview or through follow-up communication. Remember, you’ll want to be respectful of your client’s time and want to prioritize listening.
Asking additional questions is a good way to gain additional insight. However, make sure that your questions are either for clarifying provided information or are completely new. Remember, your time with the client is valuable and a crucial part of the discovery phase. The client profile and questionnaire has lots of information on it. Make sure you read through it and then come up with additional questions that contribute to understanding your client’s vision.
This activity is a series of questions and prompts to help you determine what types of additional questions to ask. This isn’t intended to be a definitive source of questions. Instead, use this as a way to double check that you’ve done all the preparation you can for the client interview.
Use the above steps as a touchstone for preparing for the interview. There are always special circumstances. If you focus on the client’s needs as your main priority you’ll be in a great place to start designing their site.